shopbeauty Shipping
We offer FREE shipping when you spend $49.95 or more Australia-wide.
Delivery Options
shopbeauty shipping options offer a range of delivery methods to suit your needs, plus, we offer FREE shipping Australia-wide when you spend $49.95 or more!
Please see our shipping table below for delivery methods and estimated delivery times.
Delivery Times: Australia Post has advised some delays due to high volume
EST. DELIVERY TIMEFRAMES | ||||||
DELIVERY METHOD | SPEND $49.95+ IN A SINGLE ORDER | SPEND UNDER $49.95 | DISPATCH TIME | MOST METRO AREAS | REGIONAL AREAS | REMOTE AREAS |
Standard eParcel Australia Post | FREE | $9.95 | Next Business Day | 1 to 4 Business days | 5 to 7 Business days | 8 to 10 Business days |
Express Post | $14.95 | $14.95 | Next Business Day | 1 to 2 Business days | 2 to 4 Business days | 4 to 6 Business days |
Same Day delivery - Melbourne metro only | $34.95 | $34.95 | Orders must be placed before 12pm midday | Same day Melbourne Metro only | N/A | N/A |
Please note: Delivery Time-frames are approximate and subject to change.
Slightly longer delivery times could be experienced during peak periods or due to unforeseen issues or events that are beyond our control. Online orders are processed and dispatched from Melbourne, Victoria.
Tracking Your Order
Once your order has been processed you will receive an email with your Tracking information.
Click here to visit the Australia Post website and enter your Tracking number.
For parcel enquiries contact Australia Post directly on 137 678
If you are having difficulty Tracking your order and Australia Post are unable to locate your order, please email us for assistance: customercare@shopbeauty.com.au
How To Ensure That Your Order Gets To You Quickly
Parcels shipped with Australia Post will require a signature on delivery, if no one is available to receive the delivery it will be returned to the nearest Post Office and a card will be left at the address provided.
If your delivery is going to your work location, please ensure the business name and any other instructions are clearly added (Example: first floor, leave at reception etc).
For same day delivery service, please ensure your mobile number is in the delivery comments so we can contact you if necessary.
Returns
If you would like to return an item, please view our return information page here
International Shipping
Sorry, at the moment we do not ship outside of Australia